WhatsApp Marketing

Why Choose Our WhatsApp Marketing Services

Connect Directly with Your Customers

WhatsApp has over 2 billion users worldwide and is the most personal communication channel available. We help businesses leverage WhatsApp Business to build direct relationships, provide instant customer support, and drive sales through personalized messaging. Our team has managed 300+ WhatsApp Business accounts, achieving 98% message open rates and 45% click-through rates.

High Engagement

98% Open Rate

WhatsApp messages have an average 98% open rate compared to 20% for emails

Customer Support

Instant Customer Support

Provide real-time customer support and build trust with instant responses

Automation

Automated Messaging

Automate welcome messages, order updates, and customer inquiries 24/7

Our WhatsApp Marketing Services

Complete WhatsApp Business Solutions

WhatsApp Business

WhatsApp Business Setup

Set up and verify your WhatsApp Business account with business profile, catalog, and quick replies.

Broadcast

Broadcast Messaging

Send promotional messages, announcements, and updates to your entire customer base at once.

Automation

Chatbot & Automation

Automated responses, order tracking, FAQ handling, and customer support chatbots for instant replies.

Support

Customer Support

Multi-agent customer support setup with conversation management and response time optimization.

How We Work

Our 6-Step WhatsApp Marketing Process

01

Business Account Setup

We set up and verify your WhatsApp Business account with complete business profile.

02

Strategy Development

We create a comprehensive WhatsApp marketing strategy tailored to your goals.

03

Contact List Building

We help you build and organize your customer contact list for targeted messaging.

04

Automation Setup

We configure automated messages, chatbots, and quick replies for efficiency.

05

Campaign Execution

We launch and manage your WhatsApp marketing campaigns with optimal timing.

06

Monitoring & Optimization

We monitor performance, response rates, and continuously optimize campaigns.

Business Benefits

Why WhatsApp Marketing Matters for Your Business

WhatsApp marketing offers direct, personal communication with your customers that no other channel can match. Here's how our WhatsApp marketing services can transform your business:

High Engagement

Exceptional Open Rates

98% message open rate compared to 20% for emails - your messages get seen

Customer Support

Instant Customer Support

Provide real-time support and build customer trust with instant responses

Cost Effective

Cost-Effective Marketing

Reach customers directly without expensive advertising costs - WhatsApp is free to use

Personal Touch

Personal Customer Connection

Build personal relationships with customers through one-on-one messaging and conversations

Frequently Asked Questions

WhatsApp Marketing FAQ

What is WhatsApp Business and how is it different from regular WhatsApp?
WhatsApp Business is a free app designed specifically for businesses. It includes features like business profile, catalog, quick replies, automated messages, labels, and business statistics. Unlike personal WhatsApp, it allows businesses to showcase products, automate responses, and manage customer communications professionally.
Can I send marketing messages to customers who haven't contacted me first?
Yes, but only to customers who have opted in to receive messages from you. WhatsApp has strict policies about unsolicited messages. We help you set up proper opt-in mechanisms and ensure compliance with WhatsApp's terms of service to avoid account restrictions.
What's the difference between WhatsApp Business API and WhatsApp Business App?
WhatsApp Business App is free and suitable for small businesses with basic needs. WhatsApp Business API is for larger businesses requiring advanced features like automation, multiple agents, integration with CRM systems, and higher message volumes. We help you choose the right solution based on your needs.
How can WhatsApp marketing help my local business?
WhatsApp is perfect for local businesses! You can send location-based offers, share store updates, provide instant customer support, send order confirmations, and build personal relationships with local customers. It's especially effective for restaurants, retail stores, service providers, and e-commerce businesses.
Can you automate WhatsApp messages?
Yes! We set up automated welcome messages, order confirmations, shipping updates, abandoned cart reminders, birthday greetings, and FAQ responses. Automation helps you provide instant responses 24/7 and improves customer experience while saving time.
How do I build a WhatsApp contact list?
We help you build your contact list through website opt-in forms, QR codes, social media campaigns, in-store sign-ups, and by collecting numbers during purchases. We ensure all contacts have opted in to comply with WhatsApp policies and regulations.
Can I integrate WhatsApp with my existing CRM or e-commerce platform?
Yes! We can integrate WhatsApp Business API with popular platforms like Shopify, WooCommerce, Magento, Salesforce, HubSpot, and custom CRM systems. This allows automatic order updates, customer data sync, and streamlined customer communication.
How do you measure WhatsApp marketing success?
We track key metrics including message delivery rate, read receipts, response time, click-through rates, conversion rates, customer satisfaction, and revenue generated from WhatsApp campaigns. We provide detailed monthly reports with insights and recommendations.
What happens if I send too many messages?
WhatsApp monitors message quality and spam reports. Sending too many unsolicited messages or having high spam rates can result in account restrictions or bans. We help you maintain healthy messaging practices, proper opt-ins, and quality content to avoid issues.
How do I get started with your WhatsApp marketing services?
Contact us for a free WhatsApp marketing consultation. We'll assess your needs, recommend the right WhatsApp Business solution (App or API), and help you set up your account. We can have your WhatsApp marketing campaign running within a week.

Success Stories

WhatsApp Marketing Case Studies

E-commerce Store Growth

Challenge: An online fashion retailer needed to reduce cart abandonment and improve customer engagement through direct communication.

Solution: We implemented WhatsApp Business API with automated order confirmations, shipping updates, abandoned cart reminders, and customer support chatbot.

Results:
  • 40% reduction in cart abandonment rate
  • 65% increase in repeat customer purchases
  • 98% message open rate
  • 50% improvement in customer satisfaction scores
Timeline: 3 months

Local Restaurant Chain

Challenge: A restaurant chain wanted to improve order management, provide instant customer support, and send promotional offers to local customers.

Solution: We set up WhatsApp Business with automated order confirmations, menu sharing, table booking system, and promotional broadcast campaigns.

Results:
  • 35% increase in online orders through WhatsApp
  • 60% reduction in customer support response time
  • 45% increase in repeat customers
  • 80% customer satisfaction with WhatsApp ordering
Timeline: 2 months

Ready to Connect with Your Customers on WhatsApp?

Start building direct relationships with your customers through WhatsApp Business. Our WhatsApp marketing experts can help you set up automated campaigns, provide instant customer support, and drive sales.

Free setup • 98% open rate • Instant support

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Let’s Contact

Let’s Discuss About the Project

How May We Help You!

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AT Tech Global Services
AT Tech Global Services